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Ordering
What forms of payment do you accept?
  We accept VISA, MasterCard, Discover and American Express. We also accept money orders. And thank you for your purchase!
Can I pay by check?
  No. Sorry! But we do accept money orders.
Can I pay by money order?
  Yes, we do accept money orders. When you place your order, specify money order for payment method. Your order confirmation will include our address for mailing your money order. And thank you for your purchase!
Can I buy supplies without creating an account?
  Yes! We will send you an order confirmation by email. We will also send an email when your order is shipped. If you create an account, you can track your order status, review previous orders and print invoices. But, you do NOT have to create an account in order to buy supplies. Thank you for your purchase!
When will my credit card be charged?
  Your credit card is charged automatically right after you place your order. This minimizes the amount of time that your credit card information is stored anywhere. If we are unable to ship your order for any reason, we will refund your credit card when your order is processed.
When do you process and ship orders?
  Orders placed before 1:00pm, Eastern on business days (Monday - Friday) will be processed and prepared for shipping on the same day. Orders placed after 1:00pm, Eastern on business days (Monday - Friday) will be processed and prepared for shipping on the next business day. Orders placed on Saturday and Sunday will be processed and prepared for shipping on the next business day.
Can I change my order?
  If you need to change an order, call us at 866-207-5909.
Can I cancel my order?
  If you need to cancel an order, call us at 866-207-5909.